Tues. May 7: 1:00-2:30 pm
It’s really easy to get caught up in our niche of the wedding industry and start to forget that the event you are working on/for is ultimately someone’s wedding. This client is probably experiencing this industry for the very first and only time. Sit down with Wedding Planner and Stylist, Amber Hayes, of Rock and Stone Weddings to talk about:
– How to attract your ideal clients
– Generating more referrals from your vendor network
– How to (and not to) deal with a dissatisfied client
– What we can learn from the way leading brands manage customer experience & drive advocacy
– And why it’s not about you!
This breakout session is 50% lecture and 50% discussion/communicating with one another to help inspire + build one another up. Classroom location will be emailed at a later date.